PlayStation®4 Manuals
Access online and downloadable guides for the PlayStation®4 computer entertainment system.
PlayStation®4 System Software User's Guide
Stolen PS4 - How to get the MAC address. A list/history of connected devices where potentially the PS4 and its MAC address could be retrieved. Them up with. You can try to permanently assign your PS4 to the IP address that it is currently using. To find the IP address, power up your PS4 console and follow these steps: In the PlayStation 4 main menu select Settings; Select Network; Select View Connection Status. You should see the IP address listed. Write down the IP address and also the MAC address of your PS4.
An online guide with detailed information about the PlayStation®4 system software and how to use it. The guide is updated as new system software is released and can be used for PlayStation®4 systems with current system software.
Safety and Support
A downloadable guide (PDF) with PlayStation®4 system safety, specifications and other information.
Previous Safety and Support Guides
500 Million Limited Edition PS4 Pro
20th Anniversary PS4
Quick Start Guides
A downloadable guide in card format (PDF) with basic setup instructions for the PlayStation®4 system.
Previous Quick Start Guides
- [CUH-1011A] Brazilian Portuguese Quick Start Guide, System Software 1.5
500 Million Limited Edition PS4 Pro
20th Anniversary PS4
Manuals for Compatible Peripherals
Vertical Stand
DUALSHOCK®4 Controller
PlayStation®Camera
- PlayStation®Camera (model CUH-ZEY2) English/French/Spanish
PlayStation®Move Motion Controller
Silver Wired Stereo Headset
Gold Wireless Stereo Headset
Platinum Wireless Stereo Headset
PlayStation VR
- See this page
Today, my house was broken into, and my ps4, among many other things, was stolen. I've read some posts on here that indicate I can get help from Sony if I can identify my ps4's MAC address. I'm logged into my router's admin panel, and I can see previously connected offline devices, but I can't identify my ps4. There are some named devices (laptops), but there are also 4-5 devices with long alphanumeric names. Is there a convention for ps4 MAC addresses that'll help me pick it out of the list?
Anyone have experience working with Sony on this type of issue? If so, anything you're glad you did or wish you'd done differently?